Do I need to set up an account to place an order?

Yes. Our account registration process is quick and easy, and forms part of the checkout process the first time you order. It will also enable you to save your billing and delivery addresses for future visits, making checkout quicker next time.

How do I contact customer services?

Our Customer Services team is available during store opening hours: Monday - Saturday 9am-6pm (GMT) You can contact us in the following ways:
By Telephone: +44 (0)7515031329
BY Email: info@vbees.co.uk
BY Post: Please write to: Customer Services,
Shree Balaji Impex(P) Limited
4, Pinewood Avenue, New Haw Surrey - KTI5 3AA, UK

Can I add items to an existing order?

Unfortunately, it is not possible to combine orders or add items to an existing order.

Which payment methods do you accept?

We accept MasterCard, Visa, American Express, credit and debit cards only.

Do I need to sign for my delivery ?

Yes, we require proof of delivery for all orders. This is to ensure the safe arrival of your purchase. We will not authorise a parcel be delivered without a signature.